The Emerging Social Intranet: The 2013 Appirio Employee Portal/Social Intranet Survey


This survey, commissioned by Appirio and conducted by the International Association for Human Resource Information Management (IHRIM), discusses how employee portals or intranets are widely deployed but are little more than a virtual file cabinet or a glorified home page. Specifically, survey results show:

  • 85 percent of companies have an intranet or employee portal of some kind and 75 percent says it’s important or mission-critical
  • While more than two thirds of respondents say their portal has reduced the administrative burden on HR, only 39 percent say it is driving employee engagement
  • Less than 25 percent of respondents’ portals are integrated with social platforms, and only 11 percent are optimized for mobile access. However, those who do offer mobile or social capabilities saw more than twice as much engagement (77 percent versus 33 percent).

IHRIM Intranet Survey

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