Modernize the Customer Experience and Manufacturing Process with Salesforce
In the Age of Access and Automation, modernizing the customer experience and its supporting processes should be among your top priorities.
Positive customer experience empowers manufacturers to successfully climb up their customers’ value chain. Beyond this, customer experience is also the lynchpin of all successful digital transformation efforts.
Digital Transformation initiatives are making manufacturing work to anticipate and resolve product issues using predictive service models. For you, that means looking beyond the physical product by using Digital Transformation to create subscription service models with recurring revenues.