Events

Women in Tech
Coffee & Conversations

Appirio Connect

Tuesday, November 19
7:00 - 7:50 AM

Register

Retail
Cocktail Reception

Appirio Club

Tuesday, November 19
6:00 - 8:00 PM

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Mastering Salesforce DevOps Reception

Appirio Connect

Wednesday, November 20
6:00 - 8:00 PM

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Platform Reception
with Appirio Digital

Appirio Club

Thursday, November 21
6:00 - 8:00 PM

Register



Drive Engagement and Inspire Your Customers to Take Action

Consumer expectations are on the rise. In order to survive this seismic shift in eCommerce, a company must deliver better shopping, customer service, and buying experiences or share the demise of some of the biggest brick-and-mortar retailers.

Many brands are already ahead of the curve. Game-changing innovators like Amazon are disrupting online retail, requiring businesses like yours to expand their digital footprint and have the connected systems, processes, and strategies in place to navigate change and stay ahead of their competitors.

That’s where we come in. We’ll work with you to create a consistent brand experience across devices and channels for customers, employees, and vendors and optimize how you integrate your marketing, commerce, sales, and service systems in Salesforce.

YETI is one of today’s most recognizable brands, and as the company’s growth began to take off, its mix of disunited networks held them back from gaining insights about their customers and how to deliver more personalized digital experiences to them. See how we helped YETI create better experiences at every touchpoint.

Get Started Today

How Can We Help?

We help companies like yours merge digital and physical commerce, better forecast demand for merchandise, and empower your employees with data.

Direct-to-Consumer Commerce

Learn how to manage and optimize an omnichannel business and deliver a unified brand experience to customers in-store and online.


Online Marketplaces

Online marketplaces have grown exponentially, but the infrastructure supporting them is relatively new. Work with our Commerce Cloud experts and leverage our Marketing Lightning Bolts to close those gaps fast.

Retail Execution

From exploring the possibilities of subscription services to leveraging artificial intelligence to building more intuitive customer experiences, CPG has nearly endless potential with the right strategy.




Retail Communication

Built on Salesforce Community Cloud, Appirio’s Retail Communications Bolt provides multi-brand retailers and enterprise companies with a central hub and communications channel for franchisees and home offices. It supports virtually an unlimited amount of brands, their visual identities, and content assets, with distinct navigation in a single community, along with the following capabilities:

  • Streamlines store management and operations.
  • Drives employee engagement with a mobile-first platform that enables team members to exchange knowledge in real-time.
  • Enables increased collaboration among retail locations to solve issues and make improvements more quickly.
  • Increases brand consistency with a centralized hub for branded assets and communications.
  • Offers built-in survey and assessment tools that allow you to measure the success of your associates, promotions, and incentives straightaway.

Onboarding Bolt

  • Onboarding Roadmap & Timeline: Provides a clear view of the path with at-a-glance insight into where they are on their journey.
  • Guided Workflows: Enable vendors or merchants to navigate with ease as Lightning Flow guides users through each step.
  • Progressive Unlocking: Customize the order in which the steps must be completed, and grant vendors more access as they unlock steps.
  • Get vendors onboarded in weeks, not months


Field Service

Field service agents will find an ideal way to stay connected with office staff and streamline their day-to-day tasks using Salesforce’s Field Service Lightning. Its multichannel platform enables cross-department teamwork that boosts productivity, eliminates data silos, and ensures customer satisfaction.

Seamless Commerce Demo

Discover how Appirio built a connected shopping experience for customers and employees in-store and online with Salesforce and MuleSoft.